Support (User Guide)

Table of Contents

Sign-up
  • Enter your email address twice
  • Tap [Send code to this address]
  • Enter a 6 digit code you received and [Verify]
    • If you don’t want to sign-up, you can join as a guest (see below)
Join poll as a participant or guest
  • Participant: Get a 5-digit Poll ID from the organiser after signing in.
  • Guest: Enter the Poll ID in the [join us a guest] box in the sign-up page or you can ask the organiser to add you as a guest and vote on your behalf

*Difference between participants and guests: Participants can vote any polls but guests are allowed to vote only when the poll’s authentication is optional

 

Create Poll 

You can organise up to 4 polls

  • Tap [Create poll].
  • Enter title
  • Choose Unit step between 10%/25%/50% /100%
  • Choose between Likelihood/Preference
  • Choose Authentication between [Optional]/[Required]
    • Guest voting is allowed when [Optional] is selected.
  • Choose [Highlight the most popular option(s)] if you want 
  • Decide Cut-off line if only a certain number of people can participate. A red line appears after the cut-off line
  • Add options
    • In order to add an option line, press （➕）
    • You can add options up to 20
    • You can add URLs (e.g. the restaurant’s website) to options.
  • Tap [Create/Update]
    • Title and minimum one option are mandatory
Share Poll ID
  • Tap [Copy code] and share it with people who you wish to participate in the poll.
Vote and Update your Vote
  • Pick one of polls that you want to vote from the list
  • Tap [Show]
  • Enter your name
  • Vote by sliding the bar(s) to show either [how much you prefer it] or [how likely you can make it].
  • Sliding bars could sometimes feel fiddly. Rest your finger on the bar for a second before starting to slide.
  • You don’t have to vote all the options. But at least vote one of them.
  • Press [Vote].
  • You can always come back to your vote to[Update] it.
  • To vote a different poll, tap Back to poll list and repeat the process above.
  • To check if others have voted, tap refresh button↻.
Add Guests
  • When the authentication is optional, you can add Guests by tapping [（➕）Guest] and vote on their behalf.
    • You have to vote yourself before adding any guest
  • Add guest voter name and vote for them. 
  • You can delete guests by tapping （ー）.
Edit Poll
  • Go to Poll List page
  • Choose the poll you want to edit from the list
  • Tap [Show]
  • Tap [Edit]
    • Organiser and Co-organiser(s) can edit anything but when a guest has already voted, you cannot change Authentication from Optional to Required.
    • When renaming an option, you are asked to confirm it. Tap [Confirm rename] to go ahead.
    • Voter can only edit (Rename/Add) options. 
  • Tap [Create/Update]
Delete/Withdraw from Poll
  • Go to poll list
  • Choose the poll from which you wish to withdraw or delete, press withdraw or tap.
    • Only when you are a sole organiser, you can delete the poll. Otherwise, you can only withdraw from it.
Add Co-Organisers
  • Go to Edit page.
  • Enter User ID of the person whom you would like to make your co-organiser.
  • Tap [Find] to verify if the ID exists.
  • When the ID is found, press [Confirm/Update] to save.
Delete Your Account
  • Go to the Poll List page and tap Delete Account at the top left.